What is the consequence of incorrect mapping of sign-off fields in the e-signature integration?

• A. Signatures may be captured in incorrect fields.
• B. The system will automatically fix any mapping issues.
• C. There is no impact on the signing process.
• D. The final document will be rejected.

Answer: (A)

Mapping sign-off fields correctly is essential because each signer’s action must attach to the exact spot on the document where it’s intended. When the mapping is incorrect, a signer’s signature (or initials) can be captured in the wrong field. This misalignment leaves the document with signatures in places that weren’t designed for them, which can confuse reviewers, undermine the intended approval flow, and damage the audit trail. There isn’t an automatic fix from the system for these errors, and while some workflows might flag or reject a document if key fields aren’t properly completed, the core issue you’ll see is signatures ending up in the wrong fields.