Which event can trigger external actions via Event Handlers?

• A. Document uploaded
• B. User granted access
• C. Contract reviewed
• D. Password reset

Answer: (A)

Event Handlers in DocuSign CLM are designed to trigger external actions in response to specific events in the contract lifecycle. The moment a document is uploaded is a clear, content-related event that often requires downstream processing—such as sending the document to an external OCR service, indexing it in another system, or kicking off a data extraction workflow. Because new content has just entered the contract, external systems typically need to be notified and begin processing right away, making document upload the most straightforward and reliable trigger for such actions.

The other events described are more about access control or internal workflow steps rather than new content entering the system. A change like a user being granted access or a password reset isn’t a typical, content-driven trigger for external actions, and while a contract being reviewed is a meaningful workflow event, it doesn’t inherently signal new content or external processing in the same consistent way as a document upload.